Careers

Careers

Join an incredible team.

We provide the resources, tools and support our staff needs to serve our cause. When you join us, you immediately become a vital part of a bigger picture.

POSITION:  Bilingual Administrative Assistant

DAYS/HOURS:  Monday – Friday 8:30 a.m. to 4:30 p.m., plus occasional evening trainings with one unpaid hour for lunch (35 hours)

REPORTS TO: Finance and Operations Manager

STATUS: Non-exempt
LOCATION:
7 Winthrop Square, Floor 2, Boston, MA, 02110

HOURLY WAGE: $22/hour

Click here to apply!


SUMMARY OF POSITION:

The Volunteer Lawyers Project of the Boston Bar Association (VLP) is seeking a Bilingual Administrative Assistant to provide administrative support to the main office and accounting and human resources teams. The ideal candidate will demonstrate compassion for low-income populations and be sensitive to their legal needs and socioeconomic status, demonstrate strong cultural sensitivity and awareness, be reliable, motivated, and committed to public interest work and access to justice, and communicate effectively. The Bilingual Administrative Assistant will develop and maintain a meaningful understanding of the organization’s programs and services to best serve VLP’s staff and clients.


QUALIFICATIONS:


REQUIRED EDUCATION/EXPERIENCE/KNOWLEDGE:

  • Associate’s or bachelor’s degree
  • Fluency in English and Spanish
  • 2+ years consecutive experience working in an administrative assistant capacity or similar role
  • Proficient in Microsoft Office suite, with moderate to advanced knowledge of Excel, Word, PowerPoint, and Outlook

PREFERRED EDUCATION/EXPERIENCE/KNOWLEDGE:

  • Experience performing basic accounting functions, such as entering transactions

REQUIRED PHYSICAL ABILITIES/SKILLS:

  • Ability to commute to the office and work in-person
  • Heavy use of computer and telephone
  • Ability to travel and sit or stand for long periods of time
  • Ability to communicate in person, by telephone, and via electronic communication

REQUIRED MENTAL ABILITIES/SKILLS

  • Strong verbal and written communication skills, in both English and Spanish
  • Ability to work with diverse cultures, professionals, and personalities
  • Strong data entry and typing skills
  • Reliable and flexible with a sense of initiative
  • Strong organizational, analytical, interpersonal, and problem-solving skills
  • High level of attention to detail and accuracy
  • Ability to keep workspace, projects, and tasks in order
  • Ability to stay focused and on task in a fast-paced, busy environment
  • Ability to prioritize, manage multiple tasks, and meet deadlines
  • Ability to work independently and within a team
  • Ability to review, update and manage multiple calendars, projects, and tasks
  • Ability to navigate through the internet, research, and locate information
  • Ability to quickly learn the use of software and equipment

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

  • Direct callers and visitors to the appropriate staff person or to the call center
  • Handle the day-to-day administrative functions, tasks, and assignments
  • Update, review, and monitor multiple calendars
  • Support basic accounting, human resources, and other functions as assigned
  • Data entry and preparation of acknowledgment letters using donor management system
  • Prepare materials, computer equipment, and set up for trainings and meetings
  • Provide support to all staff members as needed
  • Maintain and coordinate all aspects of VLP’s inventory database
  • Coordinate supply orders for staff and office
  • Serve as back-up and support to quickly handle any computer, internet, telephone, or other technology and equipment issues
  • Schedule and coordinate meetings for staff and Board of Directors
  • Other tasks as needed

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Our ideal candidates are respectful of an inclusive work environment. VLP strives to ensure that those working in our organization reflect the diversity of the communities we serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

POSITION: Bilingual Intake Specialist 

DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch  

REPORTS TO: Chris Neighbours, Call Center Manager 

UNIT: Eastern Region Legal Intake (ERLI) of the Volunteer Lawyers Project

LOCATION: Remote (Massachusetts)  

HOURLY WAGE: $19.78 per hour 


Click here to apply!


The deadline to apply for this position is 07/06/2021 (July 6, 2021). Applications will not be accepted after the application deadline.

SUMMARY OF POSITION: 
  

 

Eastern Region Legal Intake (ERLI) is a project of VLP that provides callers with information, legal advice, and referrals; screens clients for legal aid eligibility; and conducts intakes in legal aid priority cases. ERLI receives nearly 15,000 calls annually from low-income Massachusetts residents seeking legal assistance. Without the services of ERLI and its staff, many of these residents may go without assistance. 

 

ERLI is seeking a full-time Bilingual Intake Specialist to answer calls, screen for eligibility, conduct intakes, give information and referrals, schedule appointments, and data entry. The Intake Specialist will receive ongoing training in standard procedures, customer service, data entry, and specialized legal education in order to provide the highest level of legal information, referrals, and advice under the supervision of a manager and attorney. 

 

This is a permanent, full-time staff position at the Call Center. Candidate must reside in Massachusetts and must have access to a secure internet connection.

 

QUALIFICATIONS:

 

REQUIRED EDUCATION/TRAINING:  

  • High School/GED Diploma
  • Fluency in English and Spanish
  • Proficiency in Microsoft Office Suite

REQUIRED KNOWLEDGE/EXPERIENCE

  • At least 1 year of call center experience or telephone customer service experience
  • At least 1 year of data entry experience and/or intake-related experience  

PREFERRED KNOWLEDGE/EXPERIENCE:  

  • Knowledge of MA laws surrounding Housing, Family Law, Benefits and Consumer
  • Prior intake experience
  • Prior experience working in legal aid, the court system or a law office that handles civil cases in serving low-income populations

REQUIRED MENTAL ABILITIES/SKILLS: 

  • Strong verbal and written communication skills, including strong data entry and typing skills
  • Ability to learn and retain new information quickly
  • Strong interpersonal skills
  • Strong organizational and time management skills
  • Ability to excel working independently and within a team
  • Ability to learn and navigate computer, case management, software, and phone systems
  • Ability to be flexible and adapt to various client situations and changes in program procedures
  • Ability to manage stress and identify self-care as needed
  • High level of attention to detail and accuracy
  • Ability to analyze and problem solve quickly

REQUIRED PHYSICAL ABILITIES/SKILLS: 

  • Strong ability to navigate computer, software, internet, and phone systems
  • Ability to effectively and efficiently communicate over the phone and email

ESSENTIAL FUNCTIONS INCLUDE:

  • Conduct intakes by phone on the ERLI queue and respond to online intake requests for legal assistance
  • Apply legal training to client’s case facts and provide accurate information, referral, or legal advice under the supervision of the manager and supervising attorney 
  • Utilize case management database to document case facts and prepare case files for daily supervisor review
  • Schedule clients for advice calls and conduct advice call back appointments
  • Other duties as determined by Program needs

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Our ideal candidates are respectful of an inclusive work environment. VLP strives to ensure that those working in our organization reflect the diversity of the communities we serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

POSITION: Bilingual Pro Bono Assistant

DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch  

REPORTS TO: Pro Bono Manager

LOCATION: Remote/7 Winthrop Square, Floor 2, Boston, MA 02110

STATUS: Non-Exempt

SALARY/WAGES: Starting at $40,000

Click here to apply!


SUMMARY OF POSITION: 
  

The Bilingual Pro Bono Assistant supports the Pro Bono Manager in volunteer and interpreter management, primarily through case referrals and coordination. The Pro Bono Assistant is fluent in English and Spanish to act as a liaison between clients and volunteers. 


QUALIFICATIONS:

REQUIRED EDUCATION/TRAINING/KNOWLEDGE:  

  • Bachelor’s Degree
  • Fluency in English and Spanish

PREFERRED EDUCATION/TRAINING/KNOWLEDGE:  

  • Proficiency in Microsoft Office Suite
  • Prior experience serving low-income populations and communities

REQUIRED MENTAL/PHYSICAL ABILITIES/SKILLS: 

  • Strong verbal and written communication skillsin English and Spanish
  • Ability to effectively and efficiently communicate over the phone, by computer, and in-person
  • Strong interpersonal skills
  • Strong organizational and time management skills
  • Ability to learn and navigate computer, case management software, and phone systems
  • High level of attention to detail and accuracy
  • Ability to use a computer several hours per day
  • Ability to travel to various locations in the Greater Boston area (post-pandemic)

ESSENTIAL FUNCTIONS, INCLUDING BUT NOT LIMITED TO:

  • Send available cases and assign to VLP’s panel of volunteers
  • Assign interpreters and mentors to cases and volunteers
  • Coordinate VLP’s internship program, including corresponding with interns and supervisors, onboarding and offboarding, and other tasks as needed
  • Support Pro Bono Manager with volunteer communications
  • Manage interpreters panel data, forms, onboarding, case assignment, and payment requests
  • Assist with Senior Partners for Justice program, including coordinating luncheons, managing volunteer awards, and sending weekly emails
  • Other program duties as assigned

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Our ideal candidates are respectful of an inclusive work environment. VLP strives to ensure that those working in our organization reflect the diversity of the communities we serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

POSITION: Director of People and Culture

DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch  

REPORTS TO: Executive Director

LOCATION: Remote and 7 Winthrop Square, Floor 2, Boston, MA 02110

STATUS: Exempt

SALARY: $100,000

Click here to apply!


SUMMARY OF POSITION:
  

Volunteer Lawyers Project (VLP) has grown in the last several years. Since 2015, the organization has seen an increase in the number of employees from fewer than 20 to more than 40. The organization’s human resources management function has always been combined with finance and administration.  With the organization’s substantial growth, VLP has determined a need for a dedicated human resources professional.

The Director of People and Culture will manage all aspects of the organization’s human resources function, including hiring practices, recruitment, employee retention, organizational and professional development strategies. The Director will partner strategically with VLP’s leadership team to shape employee relations strategies and practices and ensure appropriate employee development and opportunities for advancement. The Director will assess organizational needs, and champion, promote, and continue to guide Diversity, Equity, and Inclusion (DEI) processes and initiatives.  

Candidate must be able to commute into the office when we return to in-person operations, and must have access to a secure internet connection.

QUALIFICATIONS:

 

REQUIRED EDUCATION/TRAINING/KNOWLEDGE:  

  • Bachelor’s Degree
  • 8-10+ years of leadership and management experience in HR, DEI, consulting, or related functions, with a demonstrated success designing and delivering DEI programs
  • Comprehensive knowledge of human resources management
  • Extensive understanding of Diversity, Equity, and Inclusion practices
  • Experience with HR compliance and employment laws
  • Experience designing and/or managing internal grievance programs
  • Experience with progressive discipline and termination of employees

PREFERRED EDUCATION/TRAINING/KNOWLEDGE:  

  • SHRM (Society for Human Resources Management) Certification
  • Certification in Mediation
  • Law degree from an accredited law school and admission to state bar

REQUIRED MENTAL/PHYSICAL ABILITIES/SKILLS: 

  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong facilitation and presentation skills
  • Strong organizational and time management skills
  • Ability to manage stress and identify self-care as needed
  • Ability to balance multiple objectives
  • Ability to make informed decisions

ESSENTIAL FUNCTIONS, INCLUDING BUT NOT LIMITED TO:

  • Serve as the DEI subject matter expert on internal and external best practices and lead the culture change that results
  • Lead the development, implementation, and evolution of DEI initiatives across the organization
  • Manage organizational hiring practices, recruitment, and employee retention
  • Manage training and development, compensation, and employee benefits programs
  • Oversee performance evaluations to ensure merit-based, equitable compensation
  • Serve on the DEI Committee as the liaison between staff and DEI efforts
  • Develop and deliver content for diversity and inclusion education programs that will drive culture change
  • Develop metrics and reporting mechanisms to effectively measure, track and report progress to goals
  • Plan, organize, and implement various diversity outreach efforts and strategies
  • Manage onboarding and offboarding employees, including reference checks, new employee orientation, exit interviews, and ensuring appropriate coordination of continuing benefits
  • Manage hiring committees to ensure compliance with approved hiring process and attention to DEI
  • Manage communication of DEI content for VLP materials (website, recruiting materials, etc.)
  • Develop and foster positive relationships across the organization
  • Serve as reporting person for staff concerns, specifically related to DEI, hiring, or other related issues
  • Develop restorative conflict resolution process and other organizational processes, as determined necessary
  • Manage staff professional development programand make budgetary recommendations to the Executive Director for employee investment
  • Other program duties as needed or assigned by the Executive Director

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Our ideal candidates are respectful of an inclusive work environment. VLP strives to ensure that those working in our organization reflect the diversity of the communities we serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

POSITION: Temporary Housing Staff Attorney

DAYS/HOURS: Monday through Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch  

REPORTS TO: Amy Anthony, Supervising Attorney

LOCATION: 7 Winthrop Square, Boston, MA and Remote

STATUS: Full-Time, Exempt

SALARY: Starting at $60,000, commensurate with experience

Click here to apply!


SUMMARY OF POSITION: 
  

The Temporary Housing Staff Attorney will represent clients in housing cases in various courts, mentor pro bono attorneys, supervise interns who support the housing unit, and identify appropriate referrals as well as staff and supervise volunteers at weekly Lawyer for the Day and Answer & Discovery clinics.  This position is temporary for six months with the possibility of becoming permanent.


QUALIFICATIONS:

REQUIRED EDUCATION/TRAINING/KNOWLEDGE:  

  • Law degree from an accredited law school
  • Admission to and good standing in Massachusetts bar
  • Experience in Landlord/Tenant law and Summary Process

PREFERRED EDUCATION/TRAINING/KNOWLEDGE:  

  • Experience with Legal Server case management software
  • Demonstrated commitment to social justice and serving low-income populations and communities
  • Supervision experience
  • Fluency in Spanish

REQUIRED MENTAL/PHYSICAL ABILITIES/SKILLS: 

  • Strong verbal and written communication skills
  • Ability to absorb and retain new information quickly
  • Strong interpersonal skills
  • Strong organizational and time management skills
  • Ability to excel working independently and within a team
  • Ability to learn and navigate computer, case management software, and phone systems
  • Ability to be flexible and adapt to various client situations and changes in program procedures
  • Strong data entry and typing skills
  • Ability to manage stress and identify self-care as needed
  • High level of attention to detail and accuracy
  • Ability to analyze and problem solve quickly
  • Ability to effectively and efficiently communicate over the phone, by computer, and in person
  • Ability to use a computer several hours per day

ESSENTIAL FUNCTIONS, INCLUDING BUT NOT LIMITED TO:

  • Represent clients in housing cases in various courts
  • Staff VLP housing clinics
  • Identify appropriate cases for referral to pro bono attorneys
  • Recruit, train, and mentor interns and pro bono attorneys in housing cases
  • Other program duties as assigned

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Our ideal candidates are respectful of an inclusive work environment. VLP strives to ensure that those working in our organization reflect the diversity of the communities we serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

VLP is committed to a diverse work environment and is proud to be an equal opportunity employer. Our ideal candidates are respectful of an inclusive work environment. VLP strives to ensure that those working in our organization reflect the diversity of the communities we serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, gender identity and expression, pregnancy, national origin, veteran status, and military status or any other characteristic protected by applicable local, state, or federal law.

To be considered, candidates applying for permanent positions must be authorized for permanent employment in the United States.